Return Policy


Return Policy:

5211 Boutique will accept returns for STORE CREDIT ONLY within 7 days of purchase with receipt or proof of purchase. Items must be unworn and unwashed with original tags and receipt. 



These goods are exempt from being returned:

Sale items
Jewelry
Sunglasses
Intimates

Exchanges:
Due to limited quantity of inventory, we do not offer direct exchanges. If you would like to exchange your item for a different size, you will need to send your original item back. Once your item has been received, you will then be issued store credit for the returned item in which you may use to purchase a new size.
We cannot guarantee the item you are trying to exchange for will still be available.
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

***When purchasing items from 5211 via The Vintage Pheniox you will not qualify for a refund or any type of RETURN due to the Vintage Pheniox Policy. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with tags attached.

Contact us: boutique.5211@yahoo.com or Call Us at 918.906.2891

Sale items (if applicable)
Only regular priced items may be refunded as store credit, unfortunately sale items cannot be refunded and are FINAL.

Exchanges or Deffective Item:
 We only replace items if they are defective or damaged within 7 days.

Shipping
To return your product, you should mail your product to: 701 W Washington Broken Arrow, OK 74012.

You will be responsible for paying for your own shipping costs for returning your item.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.